On a recent trip to India, McWane Chairman Phillip McWane and Chief Executive Officer Ruffner Page had the opportunity to see firsthand the McWane Services Private Ltd. (MSPL) operations that support McWane companies worldwide. They were impressed by the quality and support provided by each of the teams and the collaborative effort between MSPL and the McWane divisions in the U.S. They toured the Design, Product Development, IT/Help Desk, and Sales Support Services operations and discussed the various services with MSPL team members. There is potential for future expansion of these services to other McWane divisions that are not currently using these services.
The tech team currently supports Synapse, Zinwave, and Nighthawk and the goal is to expand these services to the Indian market. This is an example of how McWane teams 10,000 miles apart can work together to pool their strengths and develop products for both the U.S. and Indian markets. The tech team demonstrated the use of the iron mesh and the Multihawk for Phillip and Ruffner as well as the proposed plans for introducing these products to the Indian market. Phillip and Ruffner were pleased to learn that MSPL plans to open a remote office in Bangalore, India. Additional labs that will work on remote metering solutions, condition monitoring, and water solutions are also planned for the future.
Phillip and Ruffner also toured the valve plant and the valve testing and tooling facilities. The valve plant was set up in a record 6 months and is already supplying valves not only to South America and McWane Gulf, but has also entered the Indian market as well. The valves have been well received in the Indian market and we should see an uptick in sales in India in 2016 of the resilient gate, air release, check, and butterfly valves. In 2016, MSPL plans to expand the sizes offered and introduce and sell the metal seated and knife valves as well.
The two-day visit to Coimbatore ended with a dinner hosted by the MSPL team in honor of the visiting senior executives from the U.S.